I am pleased at how my order was taken and dispatched, shipped promptly and was packaged very professionally.
The contents, a pistol with 2 magazines cleaning tools etc. were protected very well, so as no rattling could be heard as if one chose to shake the package in trying to hear anything mechanical inside.
The Canada Post ( in this case ) tracking number was e-mailed to me so that I could easily track my package.
I am well pleased and will be buying from these folks again.

Prompt resolving an issue with shipping that was no fault of theirs. Didn’t have to wait on hold at all and was right to the point, phone call took 3 minutes.

Pat helped me with an order I had made a mistake on. Answers were prompt and resolution was agreeable. I will be a Marstar customer for life.

Très bon service en plus d’être rapide. J’ai eu plusieurs échanges de courriels qui ont tous été répondus rapidement.
Je recommande

You have a great customer service!

Keep up the good work!

I placed an order for a firearm on Friday evening. After further research I determined that it didn’t met my requirements. I sent an email Monday morning cancelling my order. Later in the morning I contacted Marstar by phone. I spoke with an employee and explained the situation. He immediately cancelled the order and checked the stock status of another firearm for me. This was handled very professionally and with great courtesy.

I have always been extremely pleased with the quick response I have received on any of my requests. That combined with very good pricing make Marstar a GO TO place for me and is why I have purchased my last 2 firearms from there.